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Your laboratory may have robust and comprehensive operating procedures but inevitably, at some point, things will go wrong and nonconformance will occur.  Section 7.10 of ISO 17025 details the requirements of controlling nonconforming work. One of the most important aspects of this process is conducting root cause analysis (RCA) – a thorough assessment of the issue to determine how and

The Green Flag Award® scheme recognises and rewards well managed parks and green spaces, setting the benchmark standard for the management of recreational outdoor spaces across the United Kingdom and around the world.  It is wonderful to spot these flags in increasing numbers, especially in our local areas, and they are a clear indication of successful environmental management systems in

A huge thank you to our first 100 followers! Having created the Compass QMS LinkedIn profile in December, we are delighted to have reached and exceeded this total over the weekend.  A sincere thank you for following our page, we hope that you find our articles both interesting and useful. Compass QMS may be a relatively new organisation but behind

This Bank Holiday weekend has finally provided a hint of the impending Spring weather with signs of new growth all around us.  In a few days’ time, for many organisations, it will also be the start of a new financial year and what better time to conduct your ‘commercial spring clean’ and complete management review. Two elements of your robust

In your demanding schedule, sometimes it is good to pause, take time to reflect and give serious thought to your achievements.  Appreciate the positive impacts that your robust quality management system brings to the organisation and recognise your contribution to operational and commercial success. Successful quality management is a time-consuming and challenging occupation, often focused on the goals of continual

The initial attainment of accreditation to international standards is, quite rightly, a notable achievement and something to be very proud of.  It takes an incredible amount of focus, hard work and commitment to ‘get over the line’ and any organisation that receives their grant of accreditation has clearly demonstrated their competence and should be congratulated. What is equally important is

The old adage says, ‘Man’s best friend is his dog’, but who is the Quality Manager’s best friend?  We would like to suggest that the QM’s best friend could be the organisations’ IT Manager! The importance of robust information security procedures aligned with the quality management requirements cannot be underestimated.  A number of accreditations and certifications within your forensic units

In many organisations, the position of Quality Manager is held by one individual who is key to the successful creation, maintenance and improvement of the quality management system.  A lonely place at times when issues arise or processes need improving.  As the saying goes, “a problem shared is a problem halved” but who do you have to talk quality with? 

It’s the start of a new year and now is the time to review your carbon footprint for 2023!January is the ideal month to look back and measure your environmental performance for the previous year and produce your carbon footprint report.Evaluate your existing environmental objectives, update your carbon reduction plan and consider what you can add for 2024 to give