Testimonials

Kay, lovely to meet you yesterday.  Thank you so much for the quality awareness session, it was super informative! 

It really helped to give me more of an insight into the FSR Code of Practice and it was very interesting learning about how accreditation works and how long it can take!  I can see how passionate you are about what you do and how excited you are to teach people; you DEFINITELY know what you’re talking about.  I cannot thank you enough for those sessions yesterday, you are truly amazing at your job.

Kay, in case we don’t speak before the end of the week, I just wanted to say thank you for everything over the past 8 months, having worked closely together to successfully deliver this project.

I’ve learnt a lot about ISO 17025 and quality management; your knowledge and experience are very impressive.

Kay and Damian at Compass QMS have been a huge help to us. Their support throughout our ISO 9001 recertification and initial ISO/IEC 17025 assessment was professional, focused, and highly effective.

They delivered ISO awareness training, internal auditor training, and audit services that were clear, practical, and tailored to our needs. Their deep knowledge of quality management systems and testing laboratory environments brought real clarity and value to the process.

We’re very grateful for their support and wouldn’t hesitate to recommend Compass QMS to others looking for experienced, no-nonsense help with ISO standards.

We engaged Damian as an advisor as part of a commercial due diligence exercise on a cybersecurity/forensic technology business. Damian initially bolstered our understanding of the company and market, and then seamlessly integrated into our team to deliver the project. Damian continued to impress us and our client throughout the process, enhancing our end deliverable. We look forward to collaborating again.

Kay, you were a joy to work with – I really enjoyed it. I wanted to say a big thank you to you for today’s session, it was absolutely first class and you succeeded in really engaging the delegates. Thanks so much for all your hard work and the preparation, it is much appreciated, you really did do a fantastic job.

Your sessions are so positive and supportive so thanks again for all your efforts, you’re welcome back next year if you can put up with us!

Hope to work together in future.

I have to say from the very beginning that the meeting, for me, was invaluable.  In my brief career in the role of Quality Manager it was the very first opportunity I felt that I could actually sit down and discuss not only my role, and what I should be doing, but to go through all the burning questions such as, ‘What do I need to do if I use a new piece of kit under a 17025 FSA in a 17020 scene?’ and ‘what is the difference between 17025 and 17020 at the scene?’

These and many other questions like these may seem bread and butter, but no with no quality background, these questions and many others Kay helped with were big issues for me and my Deputy Quality Manager.

Just to talk quality in an arena where you are not being tested and assessed by peers and UKAS was for me completely liberating.  Equally the opportunity to discuss progression, additional FSA’s we’d not previously considered and how to develop our QMS massively helped. 

Throughout the day, Kay really helped and put us at ease, making us both feel as though anything was on the table.  My head was mashed by the end of the day, but in a good way. 

I did feel a little for Kay when she first arrived as there was no agenda, nothing to work to as I think I made the comment that ‘I didn’t know what I didn’t know’ and wanted Kay’s help.  Kay not only rose to the challenge but took it to the next level.

Probably the best day in understanding quality management for me and my deputy.  Please convey our thanks to Kay. Just to sit and discuss ideas, problems, concerns with someone who understands and has been in that situation massively helped increase our confidence and knowledge.