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The initial attainment of accreditation to international standards is, quite rightly, a notable achievement and something to be very proud of.  It takes an incredible amount of focus, hard work and commitment to ‘get over the line’ and any organisation that receives their grant of accreditation has clearly demonstrated their competence and should be congratulated. What is equally important is

The old adage says, ‘Man’s best friend is his dog’, but who is the Quality Manager’s best friend?  We would like to suggest that the QM’s best friend could be the organisations’ IT Manager! The importance of robust information security procedures aligned with the quality management requirements cannot be underestimated.  A number of accreditations and certifications within your forensic units

In many organisations, the position of Quality Manager is held by one individual who is key to the successful creation, maintenance and improvement of the quality management system.  A lonely place at times when issues arise or processes need improving.  As the saying goes, “a problem shared is a problem halved” but who do you have to talk quality with?