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We are delighted to report the successful delivery of a bespoke training course covering root cause analysis to a fantastic group of law enforcement delegates. Root cause analysis is a critical mechanism for dealing with quality issues.  The significance of effective root cause analysis in identifying underlying causes of aspects such as non-conforming work, complaints and process failures etc., cannot

Quality management in forensic science enables laboratories to demonstrate that they operate competently, are able to generate valid results and minimise the risk of quality failures.  With the complexities of scientific analysis and the high stakes involved, robust quality management operations are essential to maintaining trust in forensic processes.  Here we offer a summary of our 10 top tips to

Internal auditing plays a critical role in ensuring organisational compliance, process improvement and effective risk management.  However, the delivery of internal audits can be susceptible to pitfalls which have the potential to undermine the effectiveness and value of the whole audit process.  Building awareness and understanding of these common issues can help organisations to remain mindful of the risks: 1.

Regardless of whether you have prior quality management experience and are new to an organisation or completely new to the role of quality manager, you may find taking control of an existing quality management system (QMS) can prove to be a challenge. Here is some guidance to help build your confidence and understanding as you take the helm of your

The creation and implementation of a quality management system (QMS) from a standing start is a formidable challenge, the scale of which should not be underestimated.  Sustaining momentum over the months of essential preparation, ensuring continued engagement, and maintaining high levels of motivation over extended periods, requires thoughtful strategies.  Here are several methods that can help encourage an organisation to

As Principal Consultant of Compass QMS, Kay specialises in a range of quality standards and legislation, although many of our followers are well aware that Kay’s favourite standard is ISO 14001: 2015 Environmental Management System.  Alongside helping organisations to understand environmental aspects and impacts, and how to apply strategies for reducing carbon footprints, Kay has a passion for environmental science,

Earlier this week, Damian took some time out to visit the National Memorial Arboretum at Alrewas in Staffordshire.  The Arboretum is a UK registered charity, welcoming over 300,000 visitors each year to the 150-acre site on the edge of the National Forest in Staffordshire, to see over 400 memorials nestled amongst 25,000 trees.  It is a serene and solemn place

When an organisation identifies the need to accredit their operations, they embark on a lengthy journey of learning, self-evaluation and development.  This includes rigorous independent assessment to demonstrate their operational competence, impartiality and ability to generate valid results.  Starting preparations early for the accreditation process can significantly progress this undertaking and bring about several invaluable benefits.  Here is why we

Organised by the Climate Coalition, the Great Big Green Week is the UK’s biggest ever celebration of community action to tackle climate change and protect nature.  In 2023, the Great Big Green Week saw more than a quarter of a million people get involved, representing national organisations, institutions, businesses and media outlets.  This year, the Great Big Green Week has

We believe that one of the key advantages of Compass QMS consultancy offerings is our ability to take a high-level and impartial view of our client’s requirements.  This enables us to provide objective and independent advice and support, focused on the needs of the organisation, without any distractions from day-to-day business operations. Compass QMS successfully delivers a wide range of